Ship2.com

Web and Workflow the transportation and logistics enterprise providing web and workflow for shipment transactions and associated document image administration,presentation and communication.

Comprising a collection of web and workflow applications for the support of business relationships and fulfillment of work flow requirements of a transportation enterprise where customers and business partners are the cornerstone relationships in contact with the system.

The system acheives the integration of the shipment workflow operations and data consumption requirements of customers, business partners and related internal resources and the acquisition, processing and delivery of business transaction document images that are used in the day to day operation of the overall enterprise.

The SHIP2 system provides for Web access, e-mail, XML and facsimile communications promoting global availability efficiency and ease of use for end users and backend processing applications for server based bulk processing of a high volume transaction flow.

The system employs web interfaces as a means to interconnect customers and business partners to the workflow of the commercial enterprise.

The web site provides access to the system for shipment transaction search, display of information, production of reports and source documents. Shipment workflow documents captured through the enterprises document imaging system are integrated into the web interface providing the necessary supportive information and document image access in a seamless single interface to the user.

The system provides for a central corporate database repository which gleans shipment data from the billing and administrative system and the document imaging system into a cohesive unit in support of the overall web and workflow system providing a top layer of all business transacted and links to underlying workflow activities.

The web site provides an easy to use and highly available interface for customers to access their accounts and review the status of their shipments.

Customer sign on is provided via a customer sign on screen using an account identifier or e-mail address (User Identification) and a password. The customer is presented a window into the overall system with appropriate functions in support of their ability to search and view their shipment workflow with the added ability to sort the shipment results by various data criteria. Customer’s account(s) are linked to their User Identification within the system itself through a system user maintenance application that is part of the web and workflow system.

Shipments are presented in a list format with the ability to drill down into a given shipment transaction in order to view general information and links to transaction documents that are present within the imaging system. The documents displayed are generally, but not limited to, Proof of Delivery (POD) and Bill of Lading (BOL) documents. Document classifications are a definable component of the overall system and customers can be configured to view a subset or all document classifications as deemed necessary to the enterprises policy on the issue.

Business partners are separate business entities performing value added services and delivery terminal functions for the enterprise where the enterprise cannot otherwise perform these functions for themselves. Typically this occurs in distant markets where a presence is required or in cases where there is a specialization that the enterprise does not posses. Irrespective of the business reasons, the relationship dictates that these parties have access to a deeper view of the system and expanded document production capabilities in support of their responsibilities within the value chain.

Business partners sign on to the system via a business partner sign on screen using an e-mail address (User Identification) and a password. The user is presented a window into the system with appropriate functions in support of their ability to search and view their shipment workflow and the added capabilities commensurate with their service performance requirements within the overall enterprise.

The printing capabilities in this area of the system are used to promote the freedom to move and work shipments independent of the paperwork which may lag somewhere behind the physical process. The web interface and the overall functionality provides a means by which business partners can plan ahead of the physical workflow.

In addition to the customer and business partner web interface components, the system also provides for a customer service representative (CSR) web interface, consignee and shipper web interface.

Workflow applications include the TokenImport business transaction read time data interface, Image++ Document Image Server and Client Applications and various utilities such as e-mail and XLM communications for dealing with acquisition and delivery of real time information to other systems and users as they occur.

Maintenance applications are included in a WebManagement applications which houses user access, web content such as news, events, etc., and online internet tracking of site usage.

A Dashboard Analysis application completes the process providing a high level view of the systems activities with the ability to drill down from high level performance values to the actual paperwork booked in the system.