Web and Workflow

Web and Workflow is the integration of web applications and backend processing workflow applications that provide for business relationships and transactions to be maintained on an open platform such as an Internet Web Site.

The primary objective of a web and workflow system is to integrate the communication, documentation and resources involved in a business transaction into a congruent picture that provides access to all parties involved in a given enterprise with scopes that are appropriate to their position with that organization.

This involves, transaction documentation images that support line transaction items, data consumption requirements of customers, business partners and relevant internal resources and bookend requirements for management and executives that montitor the overall process.

From a systems perspective, this involves, Web Interfaces, Workflow Applications, Maintenance Applications and Analysis Interfaces.

The web interface must be aware of the relationship the user has in the system as either consumer (customer), contributor (vendor or third party), resource (employee, management) and in some cases where relationships are more specific provide for combinations of these capabilities where necessary (such as consultant or legal).

The web interface must be aware of the relationship the user has in the system and bind the relationship at the onset of the relationship. Employment of a click-through-agreement ensures that the party is aware of the relationship they have in the overall enterprise and the responsibilities they possess.

The web interface must provide the ability to post business, supportive elements of that business (media files, images, etc), and respond to the user based upon the information entered to ensure that confidence is established in the environment. This also includes the ability to produce an acknowledgement in the form of a media document (PDF Portable Document File) or communication (e-mail).

The web interface must provide the user with the ability to self manage the use of the system in the areas of information change management for both contact information and other elements such as language, timezone, output format (document, spreadsheet, document image) and communications (e-mail yes or no)