WorkFlow.Plus HTML

Product Distribution

Operational Centre Systems

The WorkFlow.Plus system was de-

signed to be the integrated system for

all sales activities and inventory opera-

tions of an enterprise.

Integrating sales activities through the

use of business lines which support the

necessary interface for trade, web, mail

order catalog and retail sales.

Integrating inventory logistics, the ﬂow

and fulﬁllment of orders through the use

of a facility, warehouse and planned

routing organization.

Working with such companies as Dylex

(Biway, NLS, Fairweather), Games

Workshop, Trisi Sales, GolfTown, Your

Expression we learned a great deal

about retail, sales, logistics and making

it all work together. This system was

our way of making a home for all that

experience and a place to integrate our

legacy technology into a substantially

more modern system and database.

We also wanted to achieve some new

things such as a shared repository for

images and digital media that we could

associate with business elements like

items and transactions. We called that

Image++.

We also wanted a way to speed up the

supply process using a more intelligent

construct than min/max logic and we

did that with a three stage automated

replenishment model which can source

from supply and supplier encompass-

ing basic demand and the ﬂuctuation of

that demand over time.

The WorkFlow.Plus system exists to

automate the product development and

distribution activities of a business with-

in a single system.

At the heart of the system is a relational

database repository surrounded by

both web and desktop applications and

special attention to performance with a

ﬂexible component architecture which

could be placed at the right location to

support performance for small and

large companies that have one or many

locations and reduce the impact of

database licensing costs.

The merchandise database provides for

many elegant and straight forward ways

to describe and present the product.

The Image++ component provides a

digital media library with active objects

such as a product image and rich text

description that are equally useful on

the desktop and on a web site.

Image++ also provides the ability to

store any digital media ﬁle, such as

drawing ﬁles, product speciﬁcation and

instruction documents, streaming data

media such as video and sound and

any other computer generated ﬁle. A

system publishing control allows for

items to be marked as public or remain

private to the business, which also

controls their availability at the web site

level.

A hierarchical classiﬁcation system with

division, department, category and

class of product provides the initial

system catalog structure for a basic or

complex search and grouping of items

through other elements such as the use

of customized groups or strategic units

of a business.

EDI was important to integrate with the

system, although we looked to the

market for mapping software to work

with, we integrated the workﬂow and

standards into the system and it can

work with any mapping software you

choose.

Sales from channels are integrated into

a common order processing workﬂow

that streams into the order fulﬁllment

process (EDI, Web, Mail Order, Trade

orders) which is also combined with the

retail chain store fulﬁllment process

because we envisioned that happening

at the same facility if that was needed.

We developed an inventory transfer

process to manage retail chain store

replenishments from a central inventory

distribution so that order fulﬁllment

could be managed at the facility with a

view of all requirements.

EDI orders and other multiple destina-

tion and “ship to distribution centre”

requirements are supported via a

product and destination subset to the

standard order line level for greater

control of fulﬁllment rates. So our orders

can manage multiple ship to breakouts

of line items.

This approach also holds true in other

areas of the system such as orders for

purchase and replenishment/transfer

orders. A unique transaction number

management organization uses both a

master transaction number and a child

transaction number, in order to give the

operational level unique data level while

holding the transaction together at the

higher management level.

We envisioned different businesses and

their unique models of planning and

logistics to put our system together. We

put a substantial amount of thought

into WorkFlow.Plus (AOC) from what we

learned working in the market space

since 1990.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

WORKFLOW.PLUS

TheOrder

We wanted to be able to feed orders into the

system in a variety of ways in order to manage

different types of businesses. This meant we

needed to create some essential elements that

could be reused but plugged into a different

facade or user interface that could do different

things based on where the sale was happening

and what the interaction with the customer was.

We created a trade order entry interface, a retail

interface and a web based interface. The web

interface was created envisioning not solely the

internal sales person or entry staff but also the

customer themselves and perhaps a third party

agent working in a remote geography.

We broke out some essential pieces that could

be reused in each of those and put some

thought into how they could be useful. So we

came up Image++ which could manage im-

ages and digital media associated with the

product items and Product Explorer which

could provide different ways of ﬁnding and

grouping items as well as different ways of ap-

plying order quantities to them as you found

them to bring more than one item back into

your order entry process.

We also wanted to have a way to reference

back to a catalog which a business may send

out so we created a catalog view that could do

that.

We also looked to create a common data

stream so that we could look at orders coming

from different interfaces on any interface that

was being used. So we organized it with a Line

of Business and store structure that would be

associated with every order in the system. We

took a harmonic approach across the entry

process so that when the orders appeared

elsewhere you wouldn’t need to change what

you were using to see them.

The retail model required a desktop interface

moulded for the scanner based checkout of

product and quick receipt scenario. The ability

to run on equipment platforms that are speciﬁc

to the retailer such as IBM Point of Sale and

other PC based equipment is an important

element to this environment.

We looked to a retail interface that would be as

responsive to scanning as it was to keying and

we wanted a fast keying environment that could

also work well with a touch screen so we build

that interface with those things in mind.

EDI was integrated as a feed to the ordering

process and was integrated into the system that

altered the way those orders were controlled but

gave them a common view along with other

orders in the overall system. With EDI there was

a preamble requirement to ensure the accuracy

of the information as well as the additional work

requirements that came with those orders such

as ticketing, packaging and shipment container

labeling requirements associated with EDI.

Sales and inventory are integrated into the

WorkFlow.Plus system through a client/line of

business and store/facility architecture that

organizes remote stores into a chain structured

architecture. This allowed us to manage the

transfer of goods from location to location in a

very stream lined and straight forward way, by

using transfer orders that had a source and

destination routing built in. Line and store in and

Line and store out. Line being the pre-deﬁned

Line of Business of the Enterprise.

We used transfer orders not only as a way to

move goods from one retail store to another but

also as the primary method of moving inventory

from a distribution centre to chain stores while

keeping the data in the system harmonic across

the ﬂow of all goods.

Vendor orders and transfer orders we done in a

uniﬁed effort to be able to manage the different

sources of goods and also as the direct output

of our automated replenishment process which

created these orders without keying but from

planned models. We used a common interface

to drive this that was very much like our trade

order interface.

All orders allow for a on or many destination

breakout of the line items. Thus supporting

distribution of items in a single order entry view

rather than many separate orders.

Not only does this architecture provide for a

logical approach to a business using our system

across all of its operations but it really gave us a

lot of ﬂexibility to work in different areas and

integrate it with other systems. Integration with

other systems has provided many beneﬁts to

doing business for our company and is also very

beneﬁcial for staged implementation at a head

ofﬁce, Distribution Centre or the store level.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Retail Desktop

Retail Desktop View designed with touch screen

and/or quick function key capabilities, scanning,

over-rides for operators and managers (far left

bottom) product search and inventory navigation

(far right bottom) sales checkout and tender.

Trade Order

Order entry interface, header, detail, ﬁnancial

summary.

Finder and Image++

Product Explorer and Image++ elements

OfOperations

When we envisioned the warehouse, inventory

management and logistics of AOC we wanted

the ability to manage multiple physical locations

and run various warehousing functions within

that facility which could serve one company or

many companies.

We wanted it to be useful not only to companies

that supported a single business but also to the

logistics company that serviced many clients

and billed for their services.

Our work with Dylex/Biway and their logistics

division NLS (National Logistics Services) gave

us some insight in how to achieve that business

model.

The operational centre system is provided at a

facility level that can be isolated to a particular

enterprise/client or viewed at the facility level

that serves more than one enterprise/client.

What that really means is that you can store

product that belongs to many businesses in a

facility and utilize that space more effectively

rather than having to allocate blocks and waste

space which is costly.

An assignment based routing structure that can

bind customers and customer locations and the

facilities of the business to carriers and a class

of carrier service provides for ﬂow throughs that

makes sense from the start of a transaction.

Operational Centre functions include the picking

and allocation of orders, receiving, inventory

counting and adjustment, product and shipment

labeling (industry accepted standard MH10,

etc.), quality control checkout(s) for EDI and

where required by company policy, pick face

deﬁnition and automated replenishment.

Procurement and fulﬁllment logistics have been

designed as a rule based process that controls

the inbound and out-bound movement of goods

through a facility.

Facilities (physical locations) are divided into

zones and subsequently locations which can be

deﬁned as simple ﬂoor locations to complex

high bay racking or pick faces along with the

prioritization of those physical locations.

We wanted an automated and very ﬂexible

approach for the management of the ﬂow of

goods and the effort to move them. This was

done to facilitate circumstances where issues

such as product location, isolation, temperature,

and other such important business concerns

could be dealt with effectively and at the client/

enterprise, facility/warehouse, routing code and

product level.

The system promotes automated replenishment

of product through a well deﬁned and integrated

module that is accessible at the product basis

or product group basis. We call each product

grouping and its replenishment structure “a

model”.

Models, take a product group (grouped by any

means) and deﬁne the replenishment scheme

of that product based on rudimentary min and

max, basic demand element and the ability to

ﬂuctuate that demand over a period of time. The

time a model uses is also ﬂexible, days, weeks,

months. We had to cast those deﬁnitions into

the model in order to make sense of what the

numbers mean, we put the logic smarts in the

system to be able to run the process at any

frequency, so that we could plan and forecast at

a monthly level but run at any time, daily, twice a

week, and so on.

So if you make or sell snow blowers and lawn

mowers you could have an annual plan and run

it when you need to know what to do for the

next cycle, whatever that cycle is in a single

model or segment it into two models or repeat

the process for different export continents which

have seasonal variances.

We wanted WorkFlow.Plus to be a useful sys-

tem for product fabricators, the logistics

provider, wholesaler and retailer. Automating the

product development and product distribution

of your enterprise, designed to paint the portrait

of the way you want your business to work.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Replenishment Run View

Replenishment run view based upon schedule

that is periodic and accommodates the inventory

status of the enterprise, sales experience and

forecasted model or models within the system.

Integrate any size chain or multiple

chains into a cohesive merchandising

and multi-level inventory

management and replenishment

based system

Automate the receiving at the store

level with data streams from your

head office, distribution center, third

party providers and vendors and

transportation providers for a well

rounded receiving and track and

trace environment

Add the store level interface for an all

around system solution or integrate

your existing store level solution with

Art of Commerce™

Integrate retail hardened point of sale

equipment from vendors like IBM and

bring your enterprise some well

needed stability.

Integrate any number of facilities into

a cohesive management system with

an operational center interface

Create rule based and inventory

based movement and storage

management flows that are customer

and facility centric

Manage warehouses and distribution

centers in any number and any

location with picking and storage

channeled workflow

Plan your transportation network so

that everything moves the way you

expect it to and you know where to

go looking.

Know the costs of your logistics and

transportation network so that your

enterprise remains profitable.

RETAIL

LOGISTICS

TheSymbols

Symbology through the use of standards and

barcodes enables the automation of ﬂows and

information capture when done properly and

with a well thought out scheme.

The basic ability to associate product with the

ticketing barcode requirement exists at the base

item deﬁnition level with UPC/EAN/ISBN and

other standard code deﬁnition and production

capabilities at normal locations in the deﬁnition

and workﬂow areas of the system.

We developed the system to allow you to deﬁne

and modify your ticketing and container labeling

within the system.

(00)! Application Identiﬁer always 00 for

! SSC-18

1 ! Package type

! 0, case or carton, 1, pallet, 2, larger

! than pallet, 3, undeﬁned container, 4,

! internally deﬁnes, 5-9 future

0012345! Manufacturer/Company ID

3218730 Unique Transaction Number

00 Piece Count!

We designed and developed all of our forms to

use barcodes to enable you to easily integrate

them into your workﬂow and the data capture

points of your business. All forms and reports

also use a standard and open method for an

ease of enhancement.

We integrated the EDI ticketing requirements of

your customers as well, so that when you

process their orders you can pass through the

important information that came in with their

order.

When done in a logical and workﬂow oriented

fashion your outbound documents can be as

easily injected back into your business with a

document imaging and management solution

such as our PatchWork.Plus web and workﬂow

system or shIP2.com for transportation and

logistics or any third party imaging system.

You can work the rule and work the exceptions

or automated the rule and work the exceptions

and we prefer the later. So when we put the ﬁnal

touches down on shIP2 we wanted to stream-

line the document ﬂow by not only creating the

important transaction barcode on documents

but include the document type and a company

designation.

CCB-324870-9, CCP-324870-9 using a short

company code and standard check digit trans-

action code. Using SSC-18 would provide for

long encoding which could also be used, in

either case the purpose is to distinguish a code

that is a) belonging to the company and b) the

document type for automated image to carriage

transaction association. Bill of Lading and Proof

of delivery in the above two examples!

Capturing information such as signature and

relevant performance and cost information can

be accomplished though predictive base line

data along with before and after decision boxes

to derive delivery date, time, wait time, and

other relative information with signature area for

a streamlined workﬂow that overlaps with

source documents such as BOL, POD, Dock

Control and other workﬂow documents in use at

your enterprise.

Our PatchWork.Plus system creates service

ﬂows using case numbers, we called them that

in an effort to integrate them into your way of

doing business. Work Order, Route Sheet, Ser-

vice Call, Docket, Case File, whatever the case,

to provide an additional pillar in the billing sup-

port function of your enterprise.

Art of Commerce™ forms, Sales Order, Transfer

Order, Purchase Order, Pick Sheet, Packing

Slip, Bill of Lading, Invoice, all utilize a barcode

in this fashion to promote the workﬂow of your

business the way you want it to work.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Status

Description:

Dec 12 2007

Enterprise Logo for CAPETOWN ENTERPRISE COMMERCE Products

Print Date

Active

9:03:09PM

Phone

Fax

CAPETOWN EXTERNAL

CAPETOWN COMPUTING

(416) 410-2983

Case No.

10398

111 Regina Road

Unit 12

Vaughan, ONTARIO

L4L 8N5

CAPETOWN COMPUTING CORPORATION

CASE

Start Date:

End Date:

Client Code:

Division Code:

Project Code:

CTOWN

CAPEXT

CAP003

Dec 05 2007

()

ENTERPRISE LOGO.GIF (enterpriselogo.gif)

Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007

Enterprise logo used for CapeTown Computing Corporation

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IMAGEION LOGO.GIF (imageion_logo.gif)

Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007

Imageion Product Logo

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TRANSPORT LOGO.GIF (transport.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Logo for transportation web and workflow

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IMAGEION LOGO.GIF (imageion2.gif)

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Imageion Product Logo

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IMAGEION LOGO.GIF (paperstack.gif)

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Imageion Logo Paperstack

(5. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:02 PM Size: 5.04 KB)

IMAGEION LOGO.GIF (imageion3.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Imageion Product Logo

(6. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:37 PM Size: 4.59 KB)

Art of Commerce Logistics (logistics.gif)

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Art of Commerce Logistics

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Art of Commerce Logistics (logistics2.gif)

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Art of Commerce Logistics

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Image ++:

Customer Notes:

Need to add illustrator document storage capabilities to the system library.

(By: CAPETOWN ADMINISTRATION Modified: Dec 6, 2007 12:23:00 PM)

Work Notes:

Page 1 of 2

10398

CAPETOWN - CASE

No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION

System Time: Dec 12, 2007 9:02:59 PM, (GMT -05:00) Eastern Time (US & Canada)

AndLogical

We wanted the facility interface of the AOC

system to provide for an operational look and

feel that could service the logistics operations

for a business that either serviced itself or one

that serviced many clients.

Our design model started that way because we

already had the experience of what it was like to

work with a third party service provider that

cared about maximizing the use of space and

integrating workﬂow and shipment operations.

This included operations like receiving, physical

storage, quality control, inventory counting,

order picking, shipment routing, consolidation

and labeling and all of the important business

documentation along the way. Outbound EDI

and standards are also included therein.

The interface is speciﬁcally for the facility and

operations service model through a sign on and

desktop that ﬁts a multiple client service centre

environment and provides the ability to manage

people more effectively.

Logistics provider facilities can house multiple

logical facilities for their clients through a virtual

warehouse and service routing interface. This

makes the centre a more cohesive unit with a

streamlined operation while keeping the client

based inventory and workﬂow separate for

reporting and billing purposes.

The systems remote reporting and automated

label design and production environment eases

the ﬂow of outputs at the facility or multiple

facility level by allowing for reporting and label

deﬁnitions at the client level to be intermixed at

the operational service level so that resources

can be more focused with the workﬂow rather

than the nuances of each client relationship the

business provides service to.

People do care of course about service to a

client, we just wanted to help them do that while

attempting to streamline their work.

Such an environment is well suited to the third

party service provider, as well as remote facilities

of a larger company that is self serving.

Outcomes

•

Integrate the day to day and web delivery

system merchandising activities into a single

streaming management effort.

•

Organize your product development docu-

ment and digital media into a centralized and

accessible database with a powerful global

search capability.

•

Integrate trade, distribution, web and mail

order, telephone sales, and EDI into a single

system.

•

Create an automated inventory replenishment

environment with presentation stock, basic

demand, seasonal forecasting and actual

sales values that drive the availability of your

product where you sell it. Automated Replen-

ishment from Vendor or Logistics Facility.

•

Integrate the industry standard product and

delivery documentation and presentation

requirements into the workﬂow of the system.

Ticket & Bar Code Labeling, EDI Compliance.

•

Connect your customers and third parties to

the business with a web enabled access

capability and self managed portal that is

available in a business to business and con-

sumer model. Internet E-Commerce.

•

Create a streamlined operational centre work-

ﬂow by ﬂowing sales channel, customer and

supply activities into a single or multiple loca-

tion warehouse/distribution centre environ-

ment housed in a single system.

•

Create a paper free environment with web

enabled devices in your inventory presence

locations and a customer/consumer access

web site.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Replenishment Models

Automate vendor and store replenishments of

inventory with automated replenishment models

and forecasting.

Purchase/Transfer Order

Movement and procurement of goods orders.

keyed, EDI or generated by replenishment runs.

EDI

Electronic Data Interchange transaction are

integrated into the system ﬂow.

INDUSTRIES

Product development

Distribution

Retail

Merchandising

Wholesale and trade sales

Import and Export

Web and Mail order

Logistics service providers

Warehouse

Transportation

Third party service providers

OfMice

The application architecture provides for a ser-

vice and digital delivery media and information

library development, presentation, procurement,

fulﬁllment and work ﬂow that has been put to-

gether to form a simple step by step process in

a high demand and transaction based environ-

ment that permits the use of the system for

enterprises with a single or many locations.

The database is client/server architecture devel-

oped in a Microsoft

SQL Server environment

and is also adaptable to other database plat-

forms such as Oracle and other relational data-

base platforms.

The desktop application is Microsoft

Windows

a Visual Basic and .NET development environ-

ment. The web applications are also .NET and

function across a the full spectrum of browser

applications.

Reports and Forms are provided in both a web

and desktop delivery architecture. Additional

report and form objects can be developed and

integrated into the system as required.

The operating environment requires a server

based architecture that can house a database

and internet information server service or a

multiple server based architecture that seg-

ments the database from the web server(s).

andPersons

The system supports a component object mod-

el interface that allows for server banks and

multiple location service and server architec-

tures.

The ﬁnancial environment presently supports a

batch driven collection and export process that

provides Accounts Receivable, Accounts

Payable and General Ledger transactions in a

batch. The environment has been implemented

in an ACCPAC Accounting interface and can be

easily geared to other accounting applications

using this process.

The EDI interface is presently supported with an

Inovis™

EDI mapping and communications

interface, selected for price point, ﬂexibility and

user base, it provides a suitable platform for the

more than one EDI trading partner environment.

EDI mapping for other platforms can also be

supported with additional development efforts.

Industry standard bar code generation is built in

to the system with support for present and

future technologies through a simple embedded

format code interface designed into the system.

The system has been designed with Zebra, TEC

and Monarch printing platform technologies with

multiple format support at the product, cus-

tomer and customer/shipment carrier levels in

an automated workﬂow environment.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Web Orders and Product Presentation

Replenishment run view based upon schedule

that is periodic and accommodates the inventory

status of the enterprise, sales experience and

forecasted model or models within the system.

Art of Commerce

Business Desktop

Art of Commerce

Business to Business Web

Portal

Art of Commerce

Business to Consumer Web

Portal

Art of Commerce

Web Management Desktop

Art of Commerce

Hand Held Device Web Inter-

face

Art of Commerce

Operational Center Desktop

Art of Commerce

EDI Mapping and

Communications Interface

Art of Commerce

Replenishment Model Desk-

top

Art of Commerce

Remote Agent

Art of Commerce

Retail Register Desktop

Art of Commerce

In-Store Business Desktop

Art of Commerce

Chain Based Store Receiving

PatchWork.Plus Web and Workﬂow Interface

Ship2.com Transportation & Logistics

Web and Workﬂow Interface (Shipment Track and

Trace)

INTERFACES

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

Web and Desktop Merchandising

Robust Product Search and Organization

Document and Image Product Library

Basic and Complex Component Inventories

Multiple Channel Sales Integration

Distribution and Standard Order Entry

Distribution and Standard Purchase and Supply

Distribution and Standard Transfers Supply

Cycle and Full Inventory Counts (Online/Paper)

Automated Inventory Replenishment

Manage a single or many businesses

Warehouse and Distribution Center Management

Enterprise Wide Inventory Movement

Paperless and Wireless Operations

Dynamic Real Time Reporting and Delivery

Financial A/R, A/P and G/L integration

Customer Self Management and Access

Web Content Management

Industry Standard Signage and Label Formatting,

Design and Production

Client/Server Centralized Database

ArtofCommerce™

Simply add what it is you are selling.

The Art of Commerce™ system is designed for enterprises in the product development and distribution industry that

integrates the merchandise development and presentation, sales channel integration, logistics and fulﬁllment opera-

tions and retail speciﬁc requirements into a web and desktop enabled system that delivers value to the enterprises

resources, customers and business relationships.

Art of Commerce™ paints your merchandising challenge simple.

BENEFITS

FEATURES

Integrate the day to day and web delivery system merchandising activities into a single streaming

management effort

Organize your product development document and digital media into a centralized and accessible

database with a powerful global search capability called Image++ and its connected to your the

merchandise and inventory management

Integrate trade, distribution, telephone sales, web and mail order, and EDI sales processes into a single

system

Create an automated inventory replenishment environment with demand and seasonal forecasting and

actual sales values to drive the availability of your product where you sell it

Integrate the industry standard product and delivery documentation and presentation requirements into the

workﬂow of the system

Connect your customers and third parties to the business with a web enabled access capability and self

management portal that is available in a business to business and a business to consumer model

Create a streamlined operational center workﬂow by ﬂowing sales channel, customer and supply activities

into a single or multiple location warehouse/distribution center environment in one system

Create a paper free environment with web enabled devices in your inventory presence locations and a

customer access web site

Create an automated and predictive delivery and transportation model for your business and service level

objectives.

Provide an operational center interface for facility and inventory centric resources and a customer and

business interface for sales, business and customer centric resources

Integrate any size chain or multiple chains into a cohesive merchandising and multiple tiered inventory

management and replenishment system

Automate the receiving at the store level with data streams from your head ofﬁce, distribution center, third

party providers and vendors and transportation providers for a well rounded receiving and tack and trace

environment

Add the store level interface for an all around system solution or integrate your existing store level solution

into the Art of Commerce

system

Integrate any number of facilities into a cohesive management system with an operational center interface

Create rule based and inventory based movement and storage management ﬂows that are customer and

facility centric

Create a single system for all your business requirements and add value to the business

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

INVENTORY AND CHAIN AUTOMATED

REPLENISHMENT

Automate your inventory replenishment and plan-

ning using min and max, demand and seasonal/

period ﬂuctuations.

WEBMANAGEMENT

Deﬁne and manage web content such as news,

events, positions, etc.

CE RETAIL INTERFACE

A Retail Store Check out interface to the Art of

Commerce System.

PURCHASE/TRANSFER ORDER

Control the inventory requirements and move-

ment of your inventory in multiple location stores

and structure.

E-COMMERCE STORE & BUSINESS

PRODUCT PUBLISHING

Deliver your products and Image++ media to the

web customer, customer sign on accounts,

yours sales representatives and your business

resources

E-COMMERCE CUSTOMER

MANAGEMENT

Allow your customer accounts a window into your

business and their business forms in a paperless

environment.

PRODUCT EXPLORER AND

MERCHANDISE MANAGEMENT

Deﬁne your product in a structure that matches

your business, your strategy and your hierarchy

IMAGE++ MANAGEMENT, IMAGE, RTF

DOCUMENTS AND STREAMING

OBJECTS

Expand the information for your product by

adding digital media to your product development

and presentation via the web or the desktop.

SALES ORDER

An integrated order entry and management envi-

ronment for telesales, remote sales, web sales

and EDI order management and entry.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

EDI/INBOUND

EDI Order processing and crosscheck integrated

into the sales order environment

EDI/OUTBOUND

EDI Advanced Ship Notice Management for order

fulﬁllment and integration with the Inventory Ware-

house Picking and Packing environment.

REMOTE AGENT

PROCESS AND PRINT

Automated Print Job Design and Production in a

local and remote environment providing print job

processing and network access to physical

printing devices that would not be available oth-

erwise.

WIRELESS STORE FUNCTIONS

Inventory quantity and location inquiry via a hand

held interface.

REPORTING AND FORMS

Customizable reporting of business reports and

forms via Crystal Reports designed reports.

E-COMMERCE FORMS

Production of forms via the web for customer and

representative delivery in multiple output formats,

PDF, TIFF, etc.

OPERATIONAL CENTER MANAGEMENT

RECEIVING AND FULFILLMENT

Inventory Warehouse and Store management in

an unlimited number of locations with Receiving

and Put-a-way functions, Inventory allotment,

Picking, Packing and Shipping. Both in paper

based and wireless environments.

INVENTORY COUNTING PAPER FREE

PAPER BASED

Paper based and Wireless Inventory counting,

inventory adjustment and valuation automation.

WIRELESS OPERATIONAL CENTER

PICKING AND RECEIVING

Wireless Receiving, Inventory Count and Picking

operations via a hand held web enabled inter-

face.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

MAILSEND

Automated mail and XML communications pro-

gram module

WEBMANAGEMENT

Deﬁne and manage web content such as news,

events, positions, etc.

DASHBOARD

Business analysis and periodic review with linkage

to document workﬂow and images from a high

level functional rule based interface.

CONSIGNEE/SHIPPER WEB INTERFACE

Web portal for arms length operational relation-

ships with a focus on non-account based service

destinations and information on freight and freight

consolidation inbound.

TOKENIMPORT

Inbound transactions from operational day to day

system

IMAGE++/RDOC SERVER

Inbound document images via e-mail and fax,

queued and injected into the workﬂow.

CUSTOMER WEB INTERFACE

Web portal for customer account access to

transactions and supportive document images.

CUSTOMER SERVICE REPRESENTATIVE

WEB INTERFACE

Web portal for customer service representatives

in support of transactions, support documents

and operational information cohesion.

BUSINESS/ALLIANCE PARTNER WEB

INTERFACE

Web portal for third party company access to

transactions relevant to their service responsibili-

ties and freight consolidations inbound.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

CASE E-MAIL INTERFACE

Web electronic mail interface for inbound and

outbound communications with ability to track

attachments in/out and resend capabilities.

WEBMANAGEMENT

Deﬁne and manage web content such as news,

events, positions, etc.

IMAGE++/RDOC SERVER

Inbound document images and media via an e-

mail and/or fax or other communications method,

queued and injected into the workﬂow.

CUSTOMER/THIRD PARTY/ RESOURCE

WEB INTERFACE

Web portal for customers, resources and third

party user access to the PatchWork.Plus sys-

tem.

WEB INTERFACE CASE DISPLAY

Web access to case editing and display func-

tions, Image++, customer and resource notes,

report production, communications and resource

time allotments.

DASHBOARD

Business analysis and periodic review with link-

age to document workﬂow and images from a

high level functional rule based and user cus-

tomizable interface.

USER PROFILE

Control the presentation and options at the user

level with My Proﬁle.

INBOUND COMMUNICATIONS GALLERY

Inbound communications gallery for case as-

signment and workﬂow booking creating a com-

munication to work translation and automation if

required or desirable.

E-COMMERCE CUSTOMER

MANAGEMENT

Allow your customer accounts a window into the

business and their business forms in a paperless

environment.

CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com

DESKTOP SYSTEM

Provides a desktop access method to the case

management and Image++ functions of the

system in addition to the web user interface.

IMAGE++ MANAGEMENT

Provides a desktop Image++ management ca-

pability in addition to the web interface for injection

of all media types and classes.

REMOTE AGENT PROCESS AND PRINT

Automated Print Job Design and Production in a

local and remote environment providing print job

processing and network access to physical

printing devices that would not be available oth-

erwise.

Enterprise Software

www.capetown.ca

Software

for your enterprise

CapeTown Enterprise Commerce is an integrated and open business

software solution that enables a company to work effectively in the

automated marketplace.

Our software allows your business to interface with the most demanding

fulfillment and supply environments and manage the day to day

operations of your company's roll in the marketplace.

Designed for multiple company, multiple line-of-business and multiple facility

environments that cross borders and span the globe. Our software

architecture can produce the electronic portrait of your enterprise for the

world to see.

♦ Enterprise Work Flow ♦ Chain Management

♦ Fulfillment ♦ Distribution & Replenishment

♦ Logistics and Operations ♦ Image++ Digital Imaging

♦ Merchandising ♦ Financials

♦ EDI ♦ XML

♦ E-Commerce

♦ Retail, Trade, Mail Order Sales

CapeTown Computing Corporation

111 - 12 Regina Road

Vaughan, Ontario L4L 8N5

Canada

(416) 410-BYTE [2983] * 1-888-CAPETOWN [227-3869]

commerce systems

enterprise

CAPETOWN

12 - 111 REGINA ROAD

VAUGHAN, ONTARIO

L4L 8N5

BILLING PACKAGE

FRANK TRISI SALES

82 INDUSTRY STREET

TORONTO, ONTARIO

M6M 4L7

CAPETOWN COMPUTING CORPORATION

July 15, 2006

September 28, 2006

MAILSEND

Automated mail and XML communications pro-

gram module

TOKENIMPORT

Inbound transactions from operational day to day

systems/Art of Commerce

CASE REPORTING

Case reporting is done in real time and en-

capsulates all information at the point in time

that it is produced, online or on the desktop.

Case Reports are used as the foundation of

the billing package.

BILLING PACKAGE PRODUCTION

Billing package production with summary by

period, by day, by case, case reports all bun-

dled together to support project and time report-

ing and electronic billing in a customizable for-

mat.

The billing package provides daily, project and

event based views of the workﬂow.

Status

Description:

Dec 12 2007

Enterprise Logo for CAPETOWN ENTERPRISE COMMERCE Products

Print Date

Active

9:03:09PM

Phone

Fax

CAPETOWN EXTERNAL

CAPETOWN COMPUTING

(416) 410-2983

Case No.

10398

111 Regina Road

Unit 12

Vaughan, ONTARIO

L4L 8N5

CAPETOWN COMPUTING CORPORATION

CASE

Start Date:

End Date:

Client Code:

Division Code:

Project Code:

CTOWN

CAPEXT

CAP003

Dec 05 2007

()

ENTERPRISE LOGO.GIF (enterpriselogo.gif)

Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007

Enterprise logo used for CapeTown Computing Corporation

(1. By: Franco D'Alessandro Date: Dec 5, 2007 1:42:47 PM Size: 0.87 KB)

IMAGEION LOGO.GIF (imageion_logo.gif)

Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007

Imageion Product Logo

(2. By: Franco D'Alessandro Date: Dec 5, 2007 1:43:27 PM Size: 1.64 KB)

TRANSPORT LOGO.GIF (transport.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Logo for transportation web and workflow

(3. By: Franco D'Alessandro Date: Dec 5, 2007 2:08:23 PM Size: 2.08 KB)

IMAGEION LOGO.GIF (imageion2.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Imageion Product Logo

(4. By: Franco D'Alessandro Date: Dec 5, 2007 5:40:11 PM Size: 2.70 KB)

IMAGEION LOGO.GIF (paperstack.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Imageion Logo Paperstack

(5. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:02 PM Size: 5.04 KB)

IMAGEION LOGO.GIF (imageion3.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Imageion Product Logo

(6. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:37 PM Size: 4.59 KB)

Art of Commerce Logistics (logistics.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Art of Commerce Logistics

(7. By: Franco D'Alessandro Date: Dec 5, 2007 5:44:15 PM Size: 15.41 KB)

Art of Commerce Logistics (logistics2.gif)

Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007

Art of Commerce Logistics

(8. By: Franco D'Alessandro Date: Dec 5, 2007 5:45:50 PM Size: 39.86 KB)

Image ++:

Customer Notes:

Need to add illustrator document storage capabilities to the system library.

(By: CAPETOWN ADMINISTRATION Modified: Dec 6, 2007 12:23:00 PM)

Work Notes:

Page 1 of 2

10398

CAPETOWN - CASE

No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION

System Time: Dec 12, 2007 9:02:59 PM, (GMT -05:00) Eastern Time (US & Canada)